Good news for RGB fans!

ARCTIC BioniX P120 A-RGB Case fan

The BioniX P120 A-RGB, the first A-RGB case fan from ARCTIC, is finally here. But the wait was worth it, because this fan has it all! It comes equipped with a powerful 2300 rpm and minimal noise and with just A-RGB control – no need for additional software.

For the first time, wireless series connection is possible

The supplied connector block allows several fans to be plugged together so that they are connected in series. The cabling is not necessary.

And if you want to save money, you can buy the new fan directly in the 3 advantage package, where the controller with remote control is already included.

Learn more about the newcomer to the ARCTIC family:
BioniX P120 A-RGB

Text: Dominik Birkenfeld

Liquid Freezer II Revision 3 Mounting issues

Liquid Freezer Rev. 2

During the last few weeks, we have received queries concerning the mounting of Liquid Freezer II coolers on AM4 motherboards. Unfortunately, some AMD AM4 boards are incompatible or only partially compatible with the AMD mounting clips supplied with Liquid Freezer II Rev. 3 cooler.

We understand your frustration and apologize for any inconvenience that this may have caused you, particularly for customers who needed to wait longer time for an answer from our support teams during the holiday times.

Here is a short guide about the most common issues when mounting a Liquid Freezer II cooler on AM4 motherboards and how you can handle them. Please note that Intel motherboards are fully compatible:

#1: Non-standard backplate

Some AM4 motherboard manufacturers have used a backplate that does not stick out as much as the standard one on the top of the motherboard. As a result, the standoffs we used are too short, which can potentially lead to difficulty installing the cooler.

On Rev. 3 coolers, there is an additional issue as for some boards: the clip can interfere with capacitors or inductors instead of floating above them.

Which products are affected?
Liquid Freezer II Rev. 3 are affected to varying degrees depending on the AM4 motherboard.

What is the solution?
Please contact our support to get a backplate that complies with official AMD specifications free of charge.

#2: Loose backplate

In earlier versions of the AM4 socket, backplates were stuck adhered to the motherboard. In new versions of the motherboard, the backplate is no longer adhered to the motherboard. As a result, when installing our cooler, the backplate, standoff and clips are not able to be tightly secured to the board, leaving it wobbly. Once the cooler is installed, however, there is no further wobbling.

Which products are affected?
Liquid Freezer II Rev. 3.

What is the solution?
Expected behaviour, there is nothing to worry about. When the cooler is fully assembled, there is no wobbling.

#3: Wrong thread on screws

The small M3x5 screws used to secure the clip on the standoffs have a wrong thread, as a result it is not possible to screw the clip in place properly (the screw goes in halfway only).

Wrong screw (on the left) can not be screwed all the way, correct screw (on the right) can be screwed completely

Which products are affected?
Some Liquid Freezer II Rev. 3 coolers are affected.

What is the solution?
If you experience this problem, please contact our support and they will provide you the replacement screw packs free of charge. You can also use a standard M3x5 screw, commonly available to screw the 2.5″ HDD/SSD.

The factory production has been adjusted and the problem is solved.

#4: M.2/VRM interference

Our special clip extends outside the socket area when using the offset mount that we recommend for Ryzen 3000/5000 series. As a result, the clip collides with the M.2 or VRM components right outside the socket area of some motherboards.

Which products are affected?
All Liquid Freezer II Rev. 3 coolers are affected. This issue only exists when using offset mounting for Ryzen 3000/5000.

What is the solution?
Please use the standard mount, not the offset mount.

Current clip (rev3) in offset position collides with M.2 cover
Current clip (rev3) in standard mount position fits without problem.

Where can you check your revision number?

The Revision number can be checked near the barcode. See below:

Thank you again for bringing these issues to our attention—please don’t hesitate to contact us with any further concerns.

Great news – ARCTIC’s Lucky Draw has been extended for another year!

ARCTIC MX Thermal paste lucky draw

We’re giving all MX fans a reason to celebrate! The much-loved Lucky Draw,  where you have the opportunity to win $1000 every month, is going into its next round.

This means there will be a chance to win every month in 2021! And we have another piece of good news: from now on, ARCTIC customers in the Czechia and Ukraine are also to participate.

On top of that, our sweepstakes website has a fresh new design. Have a look right now!

👉 https://lucky-mx.arctic.ac/

But not everything has changed — participation remains as easy as ever: buy an ARCTIC thermal paste from our MX-2 and MX-4 range, scan your SCAN & WIN code on the packaging and register.  That’s it.

With a little luck, the $1000 prize will soon be yours. We’ll keep our fingers crossed for you!

Text: Dominik Birkenfeld

FROM ARCTIC.AC TO ARCTIC.DE

We are ARCTIC - New Domain ARCTIC.de

Earlier this year, we debuted our all-new website; now, it’s time for a new domain ending, too. We’re retiring the arctic.ac domain name and going forward, all things ARCTIC will be found at www.arctic.de.

With the redesign of website, we are presenting ourselves as we actually are: a contemporary, service-oriented PC tech company. In addition to the visual aspects of the redesign, we placed a special emphasis on optimizing usability and performance.

.de stands for Germany

The new top-level domain “.de” underlines the great significance that the German location has within the ARCTIC corporate group. What began around seven years ago as a three-person branch has grown to become the largest ARCTIC location and an international hub in Braunschweig, Lower Saxony.

“The German market has always been of particular importance to ARCTIC,“ explains  CEO Magnus Huber.

Today the location is an important pillar of the company and continues to show strong growth.

The German office, comprising nearly 3,000 square meters of office and warehouse space, is home to about fifty employees across eight different departments. They work side by side (from a safe social distance of course, including their home offices) to realize the company’s vision. International sales, global marketing, handling of service and support as well as deliveries to customers in Europe and beyond, are currently managed from Germany.

German influenced, internationally oriented

The new Digital Commerce Team is responsible for improving digital sales and marketing channels.

While Germany is and will remain a clear focus market, we are simultaneously sharpening our focus on an international level. Recently, with the formation of the Digital Commerce team, we strategically realigned ourselves in this area – thus reaffirming our commitment to aggressively serving other large target markets.

“We want to guarantee that our customers are able to obtain our products at an excellent price-performance ratio – worldwide“, says Head of Digital Commerce Britta Bubolz.

Digitalisation offers us myriad possibilities for this and we will gradually explore and implement them all.

We are proud of this dynamic development, and one thing is certain: ARCTIC will not stand still in the future either.

Visit us now on our new domain: www.arctic.de

The site is currently available in German and English. We’d love to hear your feedback on the content as well as usability of the page!

We are ARCTIC - New Domain ARCTIC.de
We are ARCTIC – New Domain ARCTIC.de

Large-scale CPU Water Cooling: The Liquid Freezer II 420

Liquid Freezer II 420 Liquid cooler launch

“Will ARCTIC ever release the Liquid Freezer II in bigger sizes?”

This is one of the most common questions we get from our social media community about our award-winning Liquid Freezer II CPU water cooling series. Well, now we can give you a straight answer: Yes, we will!

Meet the Liquid Freezer II 420. With three 140 mm ARCTIC P-fans and a 458 mm-long radiator, the Liquid Freezer II 420 is ARCTIC’s largest and most powerful liquid cooler yet.

Since its release at the end of 2019, our all-in-one series Liquid Freezer II has been winning over hardware enthusiasts and independent tech reviewers worldwide.

If you’re planning to boost your gaming rig and could use a fresh ARCTIC breeze, this is definitely the CPU cooler to add to your Christmas list! For the extremely low price of 119.99€ and $139.99 here’s what you can expect:

  • Compatible with Intel & AMD Sockets
  • In-house Developed PWM Controlled Pump
  • High Performance allows Overclocking
  • Motherboard VRM Cooling Solution
  • Pressure Optimised Fans
  • Fully Sleeved Tubes
  • Integrated Cable Management
  • Maintenance-free Water Loop
  • Secure Hold with Backplate
  • MX-4 Thermal Paste Included

By the way, here’s the second most-asked question about the Liquid Freezer II: “Are we ever going to get a white version of the Liquid Freezer II?”

Guess you’ll have to stay tuned for a bit longer to find it out!

AMD’s Ryzen™ 5000 Series Desktop Processors + the Perfect ARCTIC Coolers

AMD_Ryzen_ZEN3_Desktop_Processors_Launch_Freezer_50

Planning to upgrade your PC with a new AMD Ryzen™ 5000 Series desktop processor?

If so, we’ve got great news for you! As a close partner of AMD, we at ARCTIC are happy to announce that not only is our Liquid Freezer II Series compatible with the new AMD desktop processors supported by “Zen 3” architecture, but that our newly-released A-RGB air cooler, the ARCTIC Freezer 50, is compatible as well.

AMD Ryzen 5000 Series – the world’s fastest gaming processors?

Last week, AMD unveiled its new “Zen 3” architecture, powering the next generation Ryzen™ 5000 Series desktop processors. AMD is setting the bar high, promising the highest single-thread and multi-core performance of any desktop gaming processor. AMD Ryzen™ 5000 Series desktop processors will come with higher max boost frequencies, a significant IPC uplift and lower latency thanks to its brand-new architecture, while still using the 7nm+ process.

The new core layout will allow every core to directly access L3 cache, helping to cut latency in gaming. The improved 7nm+ process also offers the new chips higher clock speeds while maintaining lower power consumption.

The AMD Ryzen™ 9 5950X, AMD Ryzen™ 9 5900X, AMD Ryzen™ 7 5800X and AMD Ryzen™ 5 5600X will all launch globally on November 5.

The ARCTIC Freezer 50 – a great cooling solution for your AMD Ryzen 5000 Series desktop processor

Want to keep your top-tier chip cooled in ARCTIC silence? Don’t worry: our Freezer 50 CPU cooler is compatible with the new AMD Ryzen™ 5000 Series desktop processors.

The new ARCTIC Freezer 50 is a dual-tower CPU cooler with two P-series fans in push-pull-configuration and addressable RGB. It is an extremely powerful cooling solution for common AMD and Intel CPUs, capable of efficient and quiet cooling. An ARCTIC A-RGB controller is included to ensure optimal compatibility, even with mainboards that don’t have A-RGB.

Some of ARCTIC’s older cooling models, like the Freezer 34 eSports DUO, are also compatible with the AMD Ryzen™ 5000 desktop processors; however, their performance–in terms of power–might be limited.

But stay tuned – we just might be releasing some new cooler models supporting these processors!

For all the details on AMD’s innovative launch, click here:
AMD Offers Enthusiasts More Choice Than Ever Before with New AMD Ryzen™ 5000 Series Desktop Processors

ARCTIC Mindset: Interview with CEO Magnus Huber

ARCTIC CEO Magnus Huber

“I haven’t failed,” Thomas Edison once said, describing the trial and error that preceded his invention of the lightbulb. “I’ve just found ten thousand ways that don’t work.”

Edison’s way of thinking is very much in line with the “growth mindset” – a sincere belief that one’s abilities are not set in stone; that talent can be nurtured; that intelligence can be fostered; and that creativity and leadership can be developed. These are values we embrace at ARCTIC, to help facilitate innovation and create an atmosphere in which people can achieve their fullest potential.

When ARCTIC’s CEO Magnus Huber visited our head office in Braunschweig earlier this year, we took a moment to chat with him about risk-taking and error culture in Germany and at ARCTIC.

ARCTIC: Hi Magnus. Your vision for ARCTIC is that we, as a company, apply Growth Mindset principles to our work. This, however, can feel a bit counter to the traditional work culture in Germany. How would you assess German error culture?

Risk tolerance in Germany altogether is rather low. People are afraid to make mistakes at work or of running into a dead end, since the image of perfection is deep-rooted and anchored in German working culture. The expectation to be always perfect and 100% correct, even at the first attempt, is impossible to meet and it leads inevitably to disappointments and a feeling of failure.

This experience of “I’m bad if something goes wrong” discourages us from trying new things and being innovative. We are afraid to seek new paths, since the old ones are more secure.  If you stay in your comfort zone and continue doing what you have always done, you are less likely to do anything wrong – but you definitely do not improve or invent anything new or extraordinary.

ARCTIC: This seems to be at odds with a transformative world. How can we, in your opinion, fight against these counterproductive traditions, making the work environment better for us all while boosting innovation at the same time?

Well, the first step is to see failure as a positive and not as a defining factor to our skillset.  We need to develop the courage to push ourselves to the limit. Because if you don’t step across the border, you’ll never get to know what is on the other side. We need to understand that always going the same way guarantees only one thing for sure – no progress.

Big improvements often come with big challenges. Think about the vacuum cleaner without a filter bag –  the inventor needed nearly 5,200 attempts to make it work. He didn’t give up – despite all the discouraging comments – and that makes the difference!

ARCTIC: That is a real success story. But in my experience, success is never guaranteed, even after numerous mistaken attempts. How should we react when mistakes do not lead to success, even after trying 5,200 times?

Certainly testing the same flawed machine 5,200 times won’t make it work. As growth mindset practitioners we don’t look at whether we fully succeeded or not. We look at the progress. It often comes in baby steps. Large challenges are broken down into numerous small ones and solved one by one. Regarding this example, it was clear from the very beginning that it would not be an easy endeavour and that the path likely would be a long one. Nevertheless, it made sense to iterate this long since the potential benefit of the idea is huge.

We have to get used to the idea that development is not a linear process but rather a street with lots of dead ends. Every time we run into a dead-end, we may not have gained a successful product, but additional knowledge instead. We should treasure the failed attempts and talk about them, like in so-called “Fuckup Nights”, which have slowly landed also in Germany.

ARCTIC: Innovation requires not only inspiration, but also perspiration and perseverance. What is your vision for the Growth Mindset at ARCTIC? How should it affect our everyday work culture and processes?

With a growth mindset, people believe that abilities can be developed through dedication and hard work. This view creates a love of learning and a resilience that is essential for great accomplishment. This is the atmosphere we want to cultivate at ARCTIC, throughout the company: in production and logistics, in sales as well as marketing.  ARCTIC employees are encouraged to constantly learn, innovate, improve our processes and increase job satisfaction.

Liquid Freezer II Second Revision – What’s Changed?

Liquid Freezer Rev. 2

Because we are constantly improving our products–for example to increase their efficiency– it occasionally happens that they are available in different revisions. This is the case with the new Liquid Freezer II. To avoid confusion about the changes, we have summarized them for you here:

  1. At launch, the P-fans of the Liquid Freezer II had a 0 dB mode. They stopped when the PWM signal was below 10%. Due to increased RMA rates from customers who thought their fans were defective, the 0 dB mode was canceled for all fans and coolers and the minimum speed increased to 200 revolutions per minute.
  2. Since the new revision, additional screws have been added to the water cooler to simplify installation in pull configuration. You can find animated instructions for this at support.arctic.ac.
  3. Similar to the motor hubs of our fans, a print of the technical specifications of the cooler is now printed on the underside of the pump unit. This allows you to calculate its maximum power consumption and check compatibility with the fan headers of your Mainboard.
  4. The integrated cable management of the Liquid Freezer II has been further improved, so that the cables are installed on the back of the radiator and disappear from your field of vision.
  5. The connection of the VRM fan no longer sits directly on the PCB, but hangs on a short cable. This minimizes the risk of damaging the connection when deactivated.
  6. The last revision of the Liquid Freezer II gave an incorrect value of the pump as RPM value. Now the value of the radiator fans is output instead. So be sure to deactivate the CPU fan error warning in the BIOS if you want to operate them separately.

Our award-winning Liquid Freezer II is currently in its second revision. You can recognize it from the outside by the small Rev.2 next to the barcode on the packaging. Its performance and main characteristics remained unchanged, so it’s still the same great product.

More about the Liquid Freezer II: Liquid Freezer II

Text: Henri Faust

Polar Flair: The New ARCTIC.ac

ARCTIC - Cooler than ever

Have you seen it yet?! After a long period of intense planning and a few revisions, the new ARCTIC website is finally online. With the redesign of website, we aim to present ourselves as we actually are: a contemporary, service-oriented PC tech company. In addition to the visual aspects of the redesign, we placed a special emphasis on optimizing usability and performance. The implementation of dynamic, target group-specific worlds of experience is an important next step en route to a better buying experience.

We hope you love the new branding as much as we do! Now—here are a few features we’re especially proud of:

The new design is characterized by visually distinctive Northern Lights imagery.

The enhanced user experience includes fast, intuitive navigation and responsive design with shorter loading times.

The webshop received a complete overhaul, including improvement of the ordering processes and payment options. While customers in Europe can shop directly from the site, ARCTIC is working intensively to provide a convient shopping solution for its North American customers. Details thereof will be announced shortly.

In the Community section you can experience our social media presence at a glance:

The site is currently available in German and English.

We’d love to hear your feedback on the content as well as usability of the page!

Visit the site: ARCTIC.ac

Introducing ARCTIC Face Masks

To help alleviate the corona crisis, we’re making high-quality masks available to everyone

For us, the worldwide COVID-19 pandemic has made one thing very clear: We are all in this together. Accordingly, we at ARCTIC have decided that we want to do our part to help in the current situation by using the opportunities we have.

Masks, as a vital part of curbing the pandemic and key to returning to everyday life, continue to be in enormous demand. Still, there are offers that come with high prices or inferior quality.

In cooperation with our textile partner, we are producing high-quality face masks and offering them to our customers at a fair price. All materials are produced and quality-controlled completely in-house from A-Z. The Hohenstein Institute in Germany has tested the masks. So we want to make this essential protection more readily available for everyone – in a quality level that can be trusted.

ARCTIC masks comply with the medical standard EN 14683 – why are they still considered non-medical products at the moment?

All necessary tests have been carried out by the Hohenstein Institute in Germany and successfully verified. The rest is a matter of formalities: In order to be able to bring the masks onto the market as a “medical product”, they still have to go through a process for CE marking – a process which is currently still pending. However, because they have already passed the quality testing, we’d like to make the masks available now.

For ARCTIC founder Magnus Huber, taking this step in the current situation is a matter close to the heart: “Everyone should have access to a reasonable mask. If I can make a difference here, I would be happy to do it.” It is this basic principle that led to the founding of ARCTIC almost 20 years ago: “People wanted quiet computers and that option simply didn’t exist; later, when it did, they were overpriced. We have made higher performance massively affordable.”

Offering consumers the highest possible quality at a fair price has always been ARCTIC’s philosophy – naturally, we take the same approach with our masks.


ARCTIC masks come in packs of 50 and can be purchased for 15,99 €  Purchase face masks here