Extended Warranty Period for All Liquid Freezer II Coolers

Verlängerte Garantiezeit für alle Liquid Freezer II

As an owner-managed company, we focus on reliability and quality. Founder Magnus Huber says it best:

Our ARCTIC product promise is that every single product meets the highest standards and deserves the lasting trust of our customers.

A promise that our customers can rely on – and one that is binding. Produktversprechen ist, dass jedes einzelne Produkt den höchsten Ansprüchen genügt und das nachhaltige Vertrauen unserer Kunden verdient.

Trust is Good, Guarantees are Better

Out of conviction, we are extending the warranty of our top Liquid Freezer II water cooling series to a full six years from the date of purchase. And we‘re going one step further by granting the extension not only going forward, but also retroactively for all coolers that have already been purchased. The high quality of the built-in components as well as the excellent results of our long-term testing give us the assurance that the Liquid Freezer II series coolers, in addition to their strong performance, are also outstanding in quality and reliability. We are happy to share this reassurance with our customers.

An Additional Plus for the Award-Winning Premium Series

Outstanding cooling performance through liquid cooling without the complexity of conventional CPU water coolers: since entering the market, our all-in-one series Liquid Freezer II has been winning over hardware enthusiasts and independent tech reviewers worldwide. After receiving numerous awards for performance, price and downtime, last year the 240 version also received the “European Hardware Award 2020” for the best liquid cooler. In combination with unique features, such as an in-house developed pump and a 40 mm VRM fan, the Liquid Freezer II now also sets the highest standards in terms of warranty length.

The second Liquid Freezer generation currently included a total of five product versions:

Details & Warranty Terms:

Liquid Freezer II Series
Warranty conditions

Text: Tamy Corbach

Liquid Freezer II Revision 3 Mounting issues

Liquid Freezer Rev. 2

During the last few weeks, we have received queries concerning the mounting of Liquid Freezer II coolers on AM4 motherboards. Unfortunately, some AMD AM4 boards are incompatible or only partially compatible with the AMD mounting clips supplied with Liquid Freezer II Rev. 3 cooler.

We understand your frustration and apologize for any inconvenience that this may have caused you, particularly for customers who needed to wait longer time for an answer from our support teams during the holiday times.

Here is a short guide about the most common issues when mounting a Liquid Freezer II cooler on AM4 motherboards and how you can handle them. Please note that Intel motherboards are fully compatible:

#1: Non-standard backplate

Some AM4 motherboard manufacturers have used a backplate that does not stick out as much as the standard one on the top of the motherboard. As a result, the standoffs we used are too short, which can potentially lead to difficulty installing the cooler.

On Rev. 3 coolers, there is an additional issue as for some boards: the clip can interfere with capacitors or inductors instead of floating above them.

Which products are affected?
Liquid Freezer II Rev. 3 are affected to varying degrees depending on the AM4 motherboard.

What is the solution?
Please contact our support to get a backplate that complies with official AMD specifications free of charge.

#2: Loose backplate

In earlier versions of the AM4 socket, backplates were stuck adhered to the motherboard. In new versions of the motherboard, the backplate is no longer adhered to the motherboard. As a result, when installing our cooler, the backplate, standoff and clips are not able to be tightly secured to the board, leaving it wobbly. Once the cooler is installed, however, there is no further wobbling.

Which products are affected?
Liquid Freezer II Rev. 3.

What is the solution?
Expected behaviour, there is nothing to worry about. When the cooler is fully assembled, there is no wobbling.

#3: Wrong thread on screws

The small M3x5 screws used to secure the clip on the standoffs have a wrong thread, as a result it is not possible to screw the clip in place properly (the screw goes in halfway only).

Wrong screw (on the left) can not be screwed all the way, correct screw (on the right) can be screwed completely

Which products are affected?
Some Liquid Freezer II Rev. 3 coolers are affected.

What is the solution?
If you experience this problem, please contact our support and they will provide you the replacement screw packs free of charge. You can also use a standard M3x5 screw, commonly available to screw the 2.5″ HDD/SSD.

The factory production has been adjusted and the problem is solved.

#4: M.2/VRM interference

Our special clip extends outside the socket area when using the offset mount that we recommend for Ryzen 3000/5000 series. As a result, the clip collides with the M.2 or VRM components right outside the socket area of some motherboards.

Which products are affected?
All Liquid Freezer II Rev. 3 coolers are affected. This issue only exists when using offset mounting for Ryzen 3000/5000.

What is the solution?
Please use the standard mount, not the offset mount.

Current clip (rev3) in offset position collides with M.2 cover
Current clip (rev3) in standard mount position fits without problem.

Where can you check your revision number?

The Revision number can be checked near the barcode. See below:

Thank you again for bringing these issues to our attention—please don’t hesitate to contact us with any further concerns.

Large-scale CPU Water Cooling: The Liquid Freezer II 420

Liquid Freezer II 420 Liquid cooler launch

“Will ARCTIC ever release the Liquid Freezer II in bigger sizes?”

This is one of the most common questions we get from our social media community about our award-winning Liquid Freezer II CPU water cooling series. Well, now we can give you a straight answer: Yes, we will!

Meet the Liquid Freezer II 420. With three 140 mm ARCTIC P-fans and a 458 mm-long radiator, the Liquid Freezer II 420 is ARCTIC’s largest and most powerful liquid cooler yet.

Since its release at the end of 2019, our all-in-one series Liquid Freezer II has been winning over hardware enthusiasts and independent tech reviewers worldwide.

If you’re planning to boost your gaming rig and could use a fresh ARCTIC breeze, this is definitely the CPU cooler to add to your Christmas list! For the extremely low price of 119.99€ and $139.99 here’s what you can expect:

  • Compatible with Intel & AMD Sockets
  • In-house Developed PWM Controlled Pump
  • High Performance allows Overclocking
  • Motherboard VRM Cooling Solution
  • Pressure Optimised Fans
  • Fully Sleeved Tubes
  • Integrated Cable Management
  • Maintenance-free Water Loop
  • Secure Hold with Backplate
  • MX-4 Thermal Paste Included

By the way, here’s the second most-asked question about the Liquid Freezer II: “Are we ever going to get a white version of the Liquid Freezer II?”

Guess you’ll have to stay tuned for a bit longer to find it out!

AMD’s Ryzen™ 5000 Series Desktop Processors + the Perfect ARCTIC Coolers

AMD_Ryzen_ZEN3_Desktop_Processors_Launch_Freezer_50

Planning to upgrade your PC with a new AMD Ryzen™ 5000 Series desktop processor?

If so, we’ve got great news for you! As a close partner of AMD, we at ARCTIC are happy to announce that not only is our Liquid Freezer II Series compatible with the new AMD desktop processors supported by “Zen 3” architecture, but that our newly-released A-RGB air cooler, the ARCTIC Freezer 50, is compatible as well.

AMD Ryzen 5000 Series – the world’s fastest gaming processors?

Last week, AMD unveiled its new “Zen 3” architecture, powering the next generation Ryzen™ 5000 Series desktop processors. AMD is setting the bar high, promising the highest single-thread and multi-core performance of any desktop gaming processor. AMD Ryzen™ 5000 Series desktop processors will come with higher max boost frequencies, a significant IPC uplift and lower latency thanks to its brand-new architecture, while still using the 7nm+ process.

The new core layout will allow every core to directly access L3 cache, helping to cut latency in gaming. The improved 7nm+ process also offers the new chips higher clock speeds while maintaining lower power consumption.

The AMD Ryzen™ 9 5950X, AMD Ryzen™ 9 5900X, AMD Ryzen™ 7 5800X and AMD Ryzen™ 5 5600X will all launch globally on November 5.

The ARCTIC Freezer 50 – a great cooling solution for your AMD Ryzen 5000 Series desktop processor

Want to keep your top-tier chip cooled in ARCTIC silence? Don’t worry: our Freezer 50 CPU cooler is compatible with the new AMD Ryzen™ 5000 Series desktop processors.

The new ARCTIC Freezer 50 is a dual-tower CPU cooler with two P-series fans in push-pull-configuration and addressable RGB. It is an extremely powerful cooling solution for common AMD and Intel CPUs, capable of efficient and quiet cooling. An ARCTIC A-RGB controller is included to ensure optimal compatibility, even with mainboards that don’t have A-RGB.

Some of ARCTIC’s older cooling models, like the Freezer 34 eSports DUO, are also compatible with the AMD Ryzen™ 5000 desktop processors; however, their performance–in terms of power–might be limited.

But stay tuned – we just might be releasing some new cooler models supporting these processors!

For all the details on AMD’s innovative launch, click here:
AMD Offers Enthusiasts More Choice Than Ever Before with New AMD Ryzen™ 5000 Series Desktop Processors

Liquid Freezer II Second Revision – What’s Changed?

Liquid Freezer Rev. 2

Because we are constantly improving our products–for example to increase their efficiency– it occasionally happens that they are available in different revisions. This is the case with the new Liquid Freezer II. To avoid confusion about the changes, we have summarized them for you here:

  1. At launch, the P-fans of the Liquid Freezer II had a 0 dB mode. They stopped when the PWM signal was below 10%. Due to increased RMA rates from customers who thought their fans were defective, the 0 dB mode was canceled for all fans and coolers and the minimum speed increased to 200 revolutions per minute.
  2. Since the new revision, additional screws have been added to the water cooler to simplify installation in pull configuration. You can find animated instructions for this at support.arctic.ac.
  3. Similar to the motor hubs of our fans, a print of the technical specifications of the cooler is now printed on the underside of the pump unit. This allows you to calculate its maximum power consumption and check compatibility with the fan headers of your Mainboard.
  4. The integrated cable management of the Liquid Freezer II has been further improved, so that the cables are installed on the back of the radiator and disappear from your field of vision.
  5. The connection of the VRM fan no longer sits directly on the PCB, but hangs on a short cable. This minimizes the risk of damaging the connection when deactivated.
  6. The last revision of the Liquid Freezer II gave an incorrect value of the pump as RPM value. Now the value of the radiator fans is output instead. So be sure to deactivate the CPU fan error warning in the BIOS if you want to operate them separately.

Our award-winning Liquid Freezer II is currently in its second revision. You can recognize it from the outside by the small Rev.2 next to the barcode on the packaging. Its performance and main characteristics remained unchanged, so it’s still the same great product.

More about the Liquid Freezer II: Liquid Freezer II

Text: Henri Faust

Freezer 13 X Series – Intense cooling power in a compact package

Freezer 13 X Series launched

We are proud to present the Freezer 13 X Series, a collection of compact CPU coolers for AMD and Intel. If you need a quiet cooler with a small footprint for your mainstream-processor, this might be your cooling solution!

As successors to the Freezer 13, the Freezer 13 X series combines a compact advanced heatsink design with a reworked heatpipe layout. The 92 mm fan, designed for static pressure, helps to achieve improved cooling performance. Compared to its predecessor, the Freezer 13, they are quieter, more efficient, weigh less and have a higher cooling capacity.

Although Freezer 13 X only operates with a 92mm fan, its low noise level might surprise you. Combined with a sleek finish and a cooling performance beyond that of any stock cooler, the Freezer 13 X will satisfy the needs of demanding pc-users.

Features

  • Three offset heat pipes ensure optimal heat dissipation
  • P-fan for increased performance
  • Extended lifespan thanks to low motor temperature
  • Lower power consumption and less vibration
  • New motor technology
  • Pre-applied MX-2 thermal paste

The Freezer 13 X comes in versions for both Intel and AMD, with each also available in a CO variant for continuous operation.

Available in 4 different versions

In conclusion: Another ARCTIC cooler that offers a good cooling performance at a low price!

Liquid Freezer II 280 and 360 supporting AMD Ryzen™ 3000XT Series Processors

AMD Ryzen Processor 3000xt and Liquid freezer 2

Are you planning to give your PC a boost with a new AMD Ryzen™ 3000XT Series processor?

As a close partner of AMD, we at ARCTIC have great news for you: Liquid Freezer II 280 and 360 are compatible with the new AMD Ryzen™ 3000XT Series processors with award-winning “Zen 2” architecture – no customization necessary.

With improved boost frequencies – up to 4.7GHz on select processors, improved 6/8/12-core models, unlocked overclocking and large caches – these processors are purpose-built to tear through your games, art, and work alike.

The AMD X570 and B550 chipsets give enthusiast motherboards all the features other platforms don’t: PCIe® 4.0 support, unlocked tweaking, and processor upgrade support.

The general cooling guidance from AMD for the Ryzen™ 3000XT series is identical to the AMD Ryzen™ 9 3950X. AMD recommends using a high-performance cooler from their recommended list, with 280mm AIOs being amongst the best. Some of ARCTIC’s older cooling models, like the Freezer 34 eSports DUO, are also compatible with the 3000XT processors; however, their performance, in terms of power, would be limited. But stay tuned – we just might have some further models suitable for these processors coming soon!

Take a look at AMD’s landing page to see more: AMD Offers Enthusiasts More Choice Than Ever Before with New Ryzen™ 3000XT Processors

Discover the Liquid Freezer II: www.arctic.ac/liquidfreezer2

Keep Your AMD 3rd Gen Ryzen™ Threadripper™ Desktop Processor Cool with ARCTIC

Freezer 50 TR for AMD Ryzen Threadripper

As an AMD Ryzen partner, we at ARCTIC are proud to support the release of AMD’s 3rd Gen Ryzen™ Threadripper™ desktop processors. Engineered to inspire and empower creators, developers, and enthusiasts, 3rd Gen AMD Ryzen™ Threadripper™ processors – the fastest desktop processors in the world – deliver unmatched performance with no compromises.

You want to keep those 32 cores and 64 thread cooled in ARCTIC silence? Don’t worry: our newly released Freezer 50 TR CPU cooler is compatible with the new, formidable AMD Ryzen™ Threadripper™ 3960X and 3970X desktop processors.

Discover the Freezer 50 TR here: www.arctic.ac/freezer50tr

If you are curious about the performance of the new AMD Ryzen™ Threadripper™ processors, watch AMDs official Performance Preview here:

AMD Ryzen™ 3950X

AMD Ryzen

Those who need to cool the top-of-the-line AMD Ryzen 3950X desktop processor with 16 cores and 32 threads can also breathe easy: because multicompatibility is a top priority for both ARCTIC and AMD, the AMD Ryzen™ 3950X will be compatible with ARCTIC’s Liquid Freezer II and Freezer 34 series.

AMD Athlon™ 3000G

Need a versatile, everyday unlocked processor that fits in an AM4 socket? Then the AMD Athlon™ 3000G, coming with integrated Radeon Vega graphics, is for you. Cooling it is affordable and easy – all of our AM4-coolers, including the smaller Alpine series as well as our passive coolers, are compatible with this fancy little desktop processors. The best part? You can install them without any customization necessary on your part.

Find the right cooler for your processor today: https://www.arctic.ac/de_en/products/cooling/cpu.html

ARCTIC SNEAK PEEK: Freezer 50 TR for AMD Ryzen™ Threadripper™

Freezer_50_TR_RGB

ARCTIC’s engineers have been hard at work all year, improving our old products and creating new ones. Today’s Sneak Peek product falls into the later category: introducing the Freezer 50 TR, a Dual Tower CPU Cooler for AMD Ryzen™ Threadripper™ with A-RGB.

An extremely powerful cooling solution for the AMD Ryzen™ Threadripper™, the Freezer 50 TR is also ARCTIC’s first-ever CPU cooler equipped with fully addressable RGB lighting, allowing you to customize it to your heart’s content.

We asked our Technical Director Vincent Andre what’s so special about this cooler and how the development process went.

Everyone’s really curious about the technical details of Freezer 50 TR. What can you share with us?

As for the Freezer 50 TR, it was a project very close to our hearts, since we’ve been an AMD partner from the very first generation of Threadripper. Our internal goal was to create the best air cooler for Threadripper; based on what’s currently on the market, we feel confident that this goal has been achieved, and I am proud of the work the team delivered. The Freezer 50 TR is a dual-tower, dual-fan air cooler with eight 6mm heat pipes to carry heat to the aluminum fins to be dissipated, so nothing ground-breaking in the technology. What’s special about its creation are the many, many hours of development that went into it. We honed every aspect of its construction to squeeze out performance capable of cooling the monster that is Threadripper. The design was also a key element of this product. There were countless hours of back and forth between the engineer and the designer to ensure that we could phase in the performance optimization while maintaining a visually pleasing design. This was a tremendous team effort, and the results are even more appreciable for that reason.

With the Freezer 50 TR, RGB will finally be part of ARCTIC product family. Can customers expect more RGB products in near future?

Yes, but let me here emphasize that the Freezer 50 TR is A-RGB, meaning each LED is individually addressable. We have made it so that a user can directly plug it into their motherboard if it is equipped with an A-RGB header. For the others, a controller will be available as a part of a bundle. And yes, we will have more products coming up soon– for instance, A-RGB fans.

Visuals play an important role for gamers and modders, especially when they’re planning their setups. Which other visual trends (aside from RGB) are you following with these new products?

We do not really follow specific design trends, though we have defined some design elements that we are conveying through the product portfolio. This way, not just gamers, but also all other customers, can have a cohesive design when they choose ARCTIC products for their PC cooling (something I would heavily recommend 😊). The process of incorporating these design elements has been started already in the latest products and will be further enhanced in the future. RGB and A-RGB will be more present in future products, but we will also keep in mind what made ARCTIC’s reputation: the value for money. So, our key focus will still be to bring great products at great price. Now, some of those products will be glowing in multiple colours, too.

Both of these coolers are part of a larger series (ARCTIC Freezers). Which models we can expect next?

We’re working on upcoming products to complete or renew the ARCTIC CPU Cooler portfolio. The lower-priced end of the portfolio was updated last year with the release of the Alpine 12 and AM4 series, and we’re now replacing the Liquid Freezer. We’re opening a new segment with the beefy Freezer 50 TR, which will have a younger sibling, the Freezer 50, aimed at Intel 115x/2066 and AMD AM4 sockets. The rest of the Freezer portfolio will slowly be replaced by new and improved coolers.

On the fans front, we’ve also got some incoming products with, for instance, the A-RGB fan I mentioned.

Plenty of exciting things coming up!!!

ARCTIC SNEAK PEEK: LIQUID FREEZER II SERIES

Liquid Freezer II

Psst…want to see something cool?

We’re just about ready to launch our Liquid Freezer II Series, the highly anticipated follow-up to our original AiO water cooler. While we can’t share all the details just yet, we can give you sneak peek. This way, you can see for yourself just how good it’s going to look in your in your system.

We’ll let Vincent André, our Technical Director, tell:

Some technical details…

The pump is powered by a three-phase motor, which allows it to achieve higher efficiency and smoother operation. When we got the idea to add a VR cooling fan, which came with further integration challenges. This, however, went well with the choice of the 40mm diagonal fan and its integration over the cooling plate. We’re also quite proud of the cable management, as there are almost no visible cables in the product, even for the 360 variant.

About the new pump…

ARCTIC is a company that puts innovation at the core of its product line, but we found ourselves using the same pump as most of the competition in the market. So, we saw this as an opportunity to challenge ourselves by bringing our own design to the market. Further, having worked with Asetek, we also knew both what aspects of their module was great and what aspects didn’t work well for us. We took great care to match them on the strengths while adding solutions for our ARCTIC-specific needs.

About the challenges in process…

As explained before, the patent protection was one of them. The second and biggest was actually the experience: experience can’t be acquired just by downloading it. You need to test things, fail, learn from missed attempts, then repeat that again and again until experience comes. Going into it, we already knew a lot about water cooling, but doing it ourselves made us learn way more deeply. Some things that seemed trivial were, in reality, very different than we had anticipated. In addition to acquiring the experience needed to create great CPU cooler, we of course did not want to release a product without thoroughly testing it. We spent time making sure that the cooler would not only work for the user when they get it, but also for years to come. Value for money is a core ARCTIC principle, and for that reason, we spent a lot of time refining the design but even more time making sure the production process was totally mastered.

Value for money, indeed! But don’t take our word for it. We let a few people check out the prototype earlier this year. Here’s what they had to say:

Kitguru

Vortez

Hardware Hounds

PC Games Hardware DE

Vonguru

Benchmark.pl

Overclockers.ua

Hmm…is it just us, or is there a chill in the air?

Parts of this article were published by Kitguru 7.9.2019