Extended Warranty Period for All Liquid Freezer II Coolers

Verlängerte Garantiezeit für alle Liquid Freezer II

As an owner-managed company, we focus on reliability and quality. Founder Magnus Huber says it best:

Our ARCTIC product promise is that every single product meets the highest standards and deserves the lasting trust of our customers.

A promise that our customers can rely on – and one that is binding. Produktversprechen ist, dass jedes einzelne Produkt den höchsten Ansprüchen genügt und das nachhaltige Vertrauen unserer Kunden verdient.

Trust is Good, Guarantees are Better

Out of conviction, we are extending the warranty of our top Liquid Freezer II water cooling series to a full six years from the date of purchase. And we‘re going one step further by granting the extension not only going forward, but also retroactively for all coolers that have already been purchased. The high quality of the built-in components as well as the excellent results of our long-term testing give us the assurance that the Liquid Freezer II series coolers, in addition to their strong performance, are also outstanding in quality and reliability. We are happy to share this reassurance with our customers.

An Additional Plus for the Award-Winning Premium Series

Outstanding cooling performance through liquid cooling without the complexity of conventional CPU water coolers: since entering the market, our all-in-one series Liquid Freezer II has been winning over hardware enthusiasts and independent tech reviewers worldwide. After receiving numerous awards for performance, price and downtime, last year the 240 version also received the “European Hardware Award 2020” for the best liquid cooler. In combination with unique features, such as an in-house developed pump and a 40 mm VRM fan, the Liquid Freezer II now also sets the highest standards in terms of warranty length.

The second Liquid Freezer generation currently included a total of five product versions:

Details & Warranty Terms:

Liquid Freezer II Series
Warranty conditions

Text: Tamy Corbach

Liquid Freezer II Revision 3 Mounting issues

Liquid Freezer Rev. 2

During the last few weeks, we have received queries concerning the mounting of Liquid Freezer II coolers on AM4 motherboards. Unfortunately, some AMD AM4 boards are incompatible or only partially compatible with the AMD mounting clips supplied with Liquid Freezer II Rev. 3 cooler.

We understand your frustration and apologize for any inconvenience that this may have caused you, particularly for customers who needed to wait longer time for an answer from our support teams during the holiday times.

Here is a short guide about the most common issues when mounting a Liquid Freezer II cooler on AM4 motherboards and how you can handle them. Please note that Intel motherboards are fully compatible:

#1: Non-standard backplate

Some AM4 motherboard manufacturers have used a backplate that does not stick out as much as the standard one on the top of the motherboard. As a result, the standoffs we used are too short, which can potentially lead to difficulty installing the cooler.

On Rev. 3 coolers, there is an additional issue as for some boards: the clip can interfere with capacitors or inductors instead of floating above them.

Which products are affected?
Liquid Freezer II Rev. 3 are affected to varying degrees depending on the AM4 motherboard.

What is the solution?
Please contact our support to get a backplate that complies with official AMD specifications free of charge.

#2: Loose backplate

In earlier versions of the AM4 socket, backplates were stuck adhered to the motherboard. In new versions of the motherboard, the backplate is no longer adhered to the motherboard. As a result, when installing our cooler, the backplate, standoff and clips are not able to be tightly secured to the board, leaving it wobbly. Once the cooler is installed, however, there is no further wobbling.

Which products are affected?
Liquid Freezer II Rev. 3.

What is the solution?
Expected behaviour, there is nothing to worry about. When the cooler is fully assembled, there is no wobbling.

#3: Wrong thread on screws

The small M3x5 screws used to secure the clip on the standoffs have a wrong thread, as a result it is not possible to screw the clip in place properly (the screw goes in halfway only).

Wrong screw (on the left) can not be screwed all the way, correct screw (on the right) can be screwed completely

Which products are affected?
Some Liquid Freezer II Rev. 3 coolers are affected.

What is the solution?
If you experience this problem, please contact our support and they will provide you the replacement screw packs free of charge. You can also use a standard M3x5 screw, commonly available to screw the 2.5″ HDD/SSD.

The factory production has been adjusted and the problem is solved.

#4: M.2/VRM interference

Our special clip extends outside the socket area when using the offset mount that we recommend for Ryzen 3000/5000 series. As a result, the clip collides with the M.2 or VRM components right outside the socket area of some motherboards.

Which products are affected?
All Liquid Freezer II Rev. 3 coolers are affected. This issue only exists when using offset mounting for Ryzen 3000/5000.

What is the solution?
Please use the standard mount, not the offset mount.

Current clip (rev3) in offset position collides with M.2 cover
Current clip (rev3) in standard mount position fits without problem.

Where can you check your revision number?

The Revision number can be checked near the barcode. See below:

Thank you again for bringing these issues to our attention—please don’t hesitate to contact us with any further concerns.

ARCTIC Coolers Supporting AMD Ryzen™ 3000-Series

Ryzen 3000

AMD Ryzen™ 3000-Series Desktop Processors are here! Engineered to inspire and empower gamers, streamers, and creators, AMD Ryzen™ 3000 Series processors – the most advanced desktop processors in the world – don’t just perform, they are designed to win.

Multicompatibility is a top priority for both ARCTIC and AMD. The release of the new AMD Ryzen 3000-Series Desktop Processors raises the question of whether you can continue to use your existing ARCTIC cooler. Well, as a close partner of AMD, we at ARCTIC have good news for you: many of our CPU coolers are compatible with the new future-proof AMD Ryzen™ 3000-Series Desktop Processors without any customization necessary on your part.

If you decide to upgrade and choose to buy a new motherboard to unleash the full potential of a new 3rd Gen AMD Ryzen™ Desktop Processor and already have one of the following coolers, you don’t need to buy a new one, since they are all compatible with and capable of cooling the new processors:

https://www.arctic.ac/de_en/products/cooling/cpu/ryzen.html

Freezer 34 Series

Freezer 34 eSports DUO – Photo: Andreas Jamett Soto

The Freezer 34 series offers high quality products with high powered performance. The series consists of the standard Freezer 34 model, the Freezer 34 CO, the Freezer 34 eSports, and the Freezer 34 eSports DUO in Push-Pull-Configuration. The Freezer 34 coolers come with all the perks of ARCTIC’s high static pressure P-fans: an extended life span, a wide RPM range, lower power consumption, high quality bearings and less vibration.

Freezer 12 Series

Freezer 12 and Freezer 12 CO

The Freezer 12 offers particularly low noise levels, high cooling capacity and versatile installation options.As a semi-passive cooler, the Freezer 12 also works extremely efficiently, as the fan only starts up at a PWM signal with 40 % pulse width.

Liquid Freezer II (COMING SOON)

Liquid Freezer 2

The highly-anticipated All-In-One CPU Water Cooler Liquid Freezer II, which will be released in various sizes in September 2019, will also be compatible with the AM4 socket. For further inquiries, contact ARCTIC support (support@arctic.ac)

ARCTIC 2018: Facelifts and product launches

Is the new AIO going to get launched soon? When do the ARCTIC coolers start blinking? We are often confronted with some interesting questions about ARCTIC’s technologies and product development. As we like to provide you with some first-hand information, we asked our Technical Director Vincent Andre some tricky questions. So what is our R&D department actually up to?

Can you first tell us about your role @Arctic?

Vincent Andre
Technical Director

My role at ARCTIC has multiple aspects, first, I am the head of the R&D department; bringing the projects from mere concept to reality. It all starts with the product’s functional concept, which is followed by developing an attractive design by our Industrial Designer. Then, our team of skilled engineers develops the mechanical structure and electronic board by using the latest CAD tools. We fine-tune the design by simulating the product performance by computer. As simulation can be thrown off by the slightest configuration deviation, we always double confirm the finalized design with prototypes. Our R&D centre in Hong-Kong has numerous testing equipment to verify all aspects of our products. Afterwards, the purchasing and NPI teams will take care of the last leg of the product development, which is defining the right suppliers and helping them to get the production line ready for mass production, Additional they make sure the quality requirements are followed and every detail is done right.

Besides that, I overview the IT development of the company either internally concerning new equipment and software or externally concerning our website. Lastly, together with Magnus Huber, our CEO and Peter Jankowski, our Sales Director, we define the company’s strategy.

Are there some interesting product launches planned for this year?

Yes, definitely.

Our Alpine family, the low-end part of our CPU coolers will soon undergo a total facelift. The aim is to better supply the AMD segment, now relived with Ryzen, but as well to make the product choice for our customers more clear and concise.

Our Freezer family will as well continue to expand in both air coolers and liquid coolers. The existing models will also continue to evolve in order to offer our users the latest performance gain that our engineers identified.

Our fans series will as well be extended with quite a few new models.

Finally yet importantly, on the VGA cooling front, we are now working on a cooler that offers excellent performance. It keeps a GTX 1080 Ti in thirties degrees C, and the VRM in the fifties. We are working with some partners to make it available soon.

Can you tell us some news concerning technical solutions of ARCTIC products?

We have been working lately on improving our cooler performance further, while maintaining their production cost. I am happy to report already that we are successful in this regard and achieved significant progress on all types of coolers. So in 2018, expect to see ARCTIC’s products going higher in the performance charts while remaining in the lower price segment. That is what we believe in ARCTIC: Performance comes at a cost, yes, but that cost can be controlled!

Design and visuality play an important role for gamers. How are ARCTIC products going to look like in the coming years?

Well, it is honestly difficult to predict years ahead of time, but as our latest Freezer 33 eSports Edition/One and TR showed, we are now putting more effort in the cosmetics of our products. But there is a catch. We saw lately a lot of products where the design is greatly improved but impede the performance, the biggest example being the Tempered Glass PC cases with their “fan-choking” designs. We at ARCTIC do not want to lose any performance and therefore, we take our time to get the solution heavily tested so that this kind of perils do not happen. We also want to do it right, some RGB products we saw lately are simply improvable, they have limited configuration, the light is unevenly spread etc. We believe that having a new design feature should be implemented fully, not just added as a last minute change. That’s why ARCTIC products have no RGB… yet.

How to cool AMD Ryzen Threadripper Processors?

The Ryzen Threadripper is the new CPU from AMD for high-end systems – which possibilities do you have to efficiently cool a CPU with up to 16 cores?

Up to 16 cores and 32 threads, 4,096 pins, 64 PCI-E 3.0 lanes, quad-channel DDR4 RAM and 180 W TDP: The new AMD Ryzen Threadripper are very powerful CPU and with sufficient reserves even for demanding tasks.

The physical dimension of the Threadripper alone show the need for a powerful cooling solution. With the mentioned 4,096 pins the CPUs are significantly larger than other processors for private use.

Due to the size the new SocketTR4 was developed with its own chipset, X399. Cooling solutions, which still fit on equally new AMD AM4 socket, can’t be mounted on sTR4 Mainboards.

With prices starting at 800 EUR, the CPUs are not a bargain, but they are among the most powerful processors a home user can currently buy. Threadripper Processors promise excellent performance in particularly when multiple CPU Cores are needed, e.g. for gaming, video rendering, and other demanding applications.

But how to cool such large and powerful processors effectively?

Adjusted CPU Cooler needed

Because of the larger design, conventional CPU air coolers, which are compatible with AMD’s AM4 Socket and are designed for regular Ryzen processors, won’t fit the sTR4 for Threadripper CPUs.

Threadripper CPU coolers can, however, usually also be mounted and used on Ryzen processors in the AM4 socket.

Due to the high performance and the resulting high heat level of about 180 W TDP, AMD conducted extensive tests to check the compatibility of the cooling solutions available on the market.

The list of AMD certified Tthreadripper CPU coolers can be found here.

Threadripper CPU Cooler from ARCTIC

Since we are a close partner of AMD, a mounting kit for our CPU coolers of the Liquid Freezer series are provided with each Threadripper CPU. This allows the Liquid Frezer 120, Liquid Freezer 240 and Liquid Freezer 360 to be used to cool Threadripper CPUs.

ARCTIC Freezer 33 TR

Threadripper certified: The new ARCTIC Freezer 33 TR

If, on the other hand, you prefer regular air cooling for Threadripper, we recommend our newly developed Freezer 33 TR. It is designed for CPU with a TDP of up to 200 W.

The Liquid Freezer 240, 360 and the Freezer 33 TR are also certified by AMD as a cooling solution for Threadripper Processors.

So if you are interested in the AMD Ryzen Threadripper and wonder how it can cool it effectively and quietly, we from ARCTIC provide powerful yet silent Threadripper CPU Cooler.

Liquid Cooling Solutions – Step Up Your Cooling System

Every computer, from home theater PC to the most hulking of gaming system, generates heat during operation- and this heat can kill your PC’s precious internals if you’re not careful.  For quite some time, air cooling systems were the solution to stop the CPU and GPU from overheating. As this method is quite successful, air coolers are still extremely popular in the marketplace. But there are some new solutions, as well.

The Next Level of Cooling

Over the time, cooling solutions were reworked to new sizes and methods. Thereby, liquid coolers became the next level of cooling. Especially for the CPU, this method becomes more and more popular. Here, the liquid used is a low conductive mixture that loops from the radiator to the CPU block which dissipates heat faster than air cooling does. That way, the CPU will run cooler at idle and under load.

ARCTIC Liquid Freezer Water Cooler for CPU

Water Cooler for CPU

No Worries

New liquid coolers are quiet, save internal space where it matters most, and perform well – all at a price that’s not far off from a good air cooler. Who thinks that water and a computer system won’t go together can be reassured.  When you follow the installation instructions correctly, there should be no leaks and therefore, your system stays dry. Moreover, thanks to the innovation of all-in-one water coolers like the ARCTIC Liquid Freezer, there is only need to install it once and the cooler won’t require to be maintained constantly in the future.

Water Cooler installation

ARCTIc Liquid Freezer in a standard PC case

Easy Installation

The easiest way to get into liquid cooling is with an all-in-one loop. These consist of a single closed loop with a radiator on one end and a pump/water block combo on the other. The system is pre-filled and pre-sealed so you don’t need to mess with it. You just install the radiator and its included fan onto one of your case’s existing fan mounts, attach the water block to the CPU and fire it up.
Most all-in-one loops cool the CPU only. There are some all-in-one loops for GPUs, like our ARCTIC Accelero.

ARCTIC Hybrid Cooler for GPU

ARCTIC Accelero Hybrid III-140